Santa Fe Floor Care

Do You Have Pet Urine Damage?

The following is a how-to for managing urine stains and odors. Keep in mind that you can always give us a call to schedule a cleaning of these types of stains.

Understanding Urine Damage

Pet urine can cause permanent damage to your floors and fabrics. Pet odor can also create an unhealthy indoor environment. When urine is first deposited onto a carpet or fabric, it has a pH of 5 or 6, which is on the acid side of the pH scale.

It is easier to remove at this point, when it is fresh. Once it dries it becomes alkaline, reaching a pH of 10 to 12. At this point it is more difficult to remove. The warm acid state of the urine offers a perfect breeding ground for bacteria, which begin to grow immediately.

Problem 1: The Stain

In the original acid state, the urine begins to oxidize and react with the carpet to create a color change, also known as urine stain. As time passes, the pet stain will become increasingly more difficult to remove, depending upon the carpet. The dye structure of the carpet may sustain permanent damage. Bear in mind that over-the-counter products (i.e. Resolve, Oxyclean, etc.) may set the stain.We recommend none of these.

Problem 2: The Odor

The primary source of odor associated with urine comes from bacteria that grow abundantly in dark and warm places with a never ending food source. This bacteria growth and breakdown of the urine creates amino acids. These complex organic compounds will often work deep into the fibers until they actually become part of the fibers. At this point the odors are very difficult to remove. The waste materials and gases from the decomposing urine create an unpleasant odor. When dried urine is re-moistened it gives off an ammonia gas which is extremely unpleasant. Urine odor, if it has become dormant, will sometimes “come alive” on days of high humidity. The salts and crystals that are left behind as the urine dries are hydrophilic and thus draw water to them. Dried urine “comes alive” during humid months because the salts are attracting moisture, and when the moisture evaporates the ammonia gas is released to the air. This is why cleaning existing urine stains may not completely remove any associated odor. In fact, it could increase the odor in the environment temporarily.

Do-It-Yourself Pet Urine Removal

The best household tool that we have found for removing pet urine from carpets is Bissell’s SpotBot.

1.) Fresh Urine Removal
Getting pet urine out of the carpet while it is still fresh will raise the possibility of 100% removal. Vacuum (extract) as much urine as possible from the carpet with the SpotBot. Then apply Santa Fe Floor Care’s Avenge and allow it to dwell a few minutes. Then spray some water over the area with the SpotBot and do a final extraction. Try not to rub or scrub the carpet as this may distort the face fibers.

2.) Old (After 24 Hours) Urine Removal
Removing an old urine deposit is a bit more difficult. Apply Santa Fe Floor Care’s Avenge. Rinse the carpet with warm water from the SpotBot and then extract. At this point you can mix 1 part white distilled vinegar with two parts water and apply it to the affected area. Allow the mixture to dwell a few minutes. Rinse the spot with warm water and then extract. Bear in mind that the vinegar mixture will only work on old urine deposits. The vinegar works best on deposits which are more than 24 hours old.

Which Cleaners Work Best for Urine?

Enzymes are the best cleaning agent for urine, vomit or feces. An enzyme is the only cleaning agent that actually eats up bad bacteria. For the best results use an enzyme spotter after you have rinsed the carpet, especially if the spot is not a fresh one.

Products to Avoid

Do not use any over the counter products with high pH such as ammonia, Resolve or Oxyclean. Our experience is that these products may set the stain.

These products will also leave the carpet with a residue in a high pH state. The carpet will then attract dirt like a magnet. Call Santa Fe Floor Care if you do not know what to use.

Guaranteed Urine Odor Removal

These are the steps that we take for 100% removal of urine odor. In taking these steps we remove all the alkaline salt deposits left in the carpet.

Pull up carpet
Remove affected carpet pad
Seal sub-floor with an odor barrier
Clean carpet with odor and stain remover (front and back)
Install new tack strip
Install new pad
Reinstall carpet
Topically apply enzyme

Disclaimer: Use these techniques at your own risk. Always read the directions on any spotter before using. PRE-TEST EACH SPOTTER IN AN INCONSPICUOUS AREA BEFORE USING.

If urine stains or odor persists, call Santa Fe Floor Care (512)  632 1621.

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Bryant W.
19:58 07 Jan 25
Brian did a fantastic job. Looks new like the day we built our house. He was friendly and professional and I would highly recommend Santa Fe Floor Care to anyone!
Kenny K.
23:09 30 Dec 24
We’ve used these guys twice to seal our tile grout. Professional, reasonable in price, easy to work with.
Rachele B.
18:09 23 Dec 24
We’ve had Santa fe floors come do surface repairs a few times. They are quick, reliable, reasonable and have excellent customer service! I highly recommend them!!
andrew N.
15:21 13 Dec 24
I was absolutely blown away by the exceptional hardwood floor and limestone cleaning service I received from Sante Fe Floor Care for my new construction home. Rodrick, our technician, was not only incredibly knowledgeable but also incredibly professional and courteous. He took the time to explain the entire process, the type of solution they use, and the best practices for future maintenance.

The results were nothing short of spectacular. My floors look brand new! The attention to detail and the care he took in cleaning every nook and cranny was truly impressive. I highly recommend Sante Fe Floor Care to anyone seeking top-notch cleaning services, especially for new construction homes. They exceeded my expectations in every way.
Candy C.
16:48 12 Dec 24
We have been using the services of Santa Fe carpet and floors for almost 10 years. We have always been very pleased with the results. The team does excellent work and I'm always very comfortable with them in our home. This visit included tile floor and grout cleaning, and the results were amazing. Thank you, Santa Fe for your excellent work and commitment!
Bo Z.
18:14 11 Dec 24
We recently used Santa Fe Floor Care to clean our tile floor and seal the grout. Both Roderick and Brian were very professional and did a superb job at a reasonable rate. I would highly recommend Santa Fe Floor Care.
Stefania Rigo de R.
20:21 07 Nov 24
Bryan was very professional. He called to inform me he was on his way. Arrived on time and answered all my questions in detail. The carpet had some heavy traffic areas the were quite dirty. They all came out and it looks and smells terrific. I also had grout cleaned and I am very happy with the work. A visible difference in the kitchen and bathroom. I highly recommend Santa Fe. I have used them for over 15 years and they are consistent in their high quality service.
Shannon A.
23:02 27 Sep 24
Very knowledgeable, professional and punctual! We purchased a nine year old home in Sun City, all tile floors with two carpeted bedrooms. The home had been well cared for but the floors needed attention. Mr. Young came out, measured everything and visited with us, made suggestions and then clearly explained the process. We received a very fair quote and all the work was done well within a tight time frame. The floors are stunning! He also did a lovely job on a huge, 40 year old wool oriental carpet. We highly recommend Santa Fe Floor Care!!!
Mr. and Mrs. James Armstrong

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