Santa Fe Floor Care

Homeowners love carpeting because of its soft, comfy texture. Sometimes we receive phone calls from unhappy homeowners complaining about crunchy, stiff carpet after having their carpets cleaned by a less-than-reputable carpet cleaning company or after renting do-it-yourself carpet cleaning machines. There are several reasons why carpet fibers harden and clump. Here are the details.

Improper Cleaning Methods

When a carpet is cleaned too quickly, water, soap, and dirt is extracted from surface only. As the carpet dries, the remaining residue wicks up through the carpet fibers and the moisture dissipates, leaving behind dirt and soap particles.

Improper Cleaning Products

Carpet cleaning technicians encounter a variety of stains and cleaning problems on a variety of carpet types. Selecting the appropriate cleaning products with the appropriate pH levels is important. When an improper cleaning product is used, carpet fibers may turn stiff. Cleaners with unnecessarily high pH levels can be harsh on carpet.

Improper Product Amount

The water-to-cleaning-product ratio should be accurate for optimal results, that is, fresh, clean, soft carpeting. If carpet feels crunchy, it could be because too much cleaning product or not enough water was used.

Carpets Not Suitable For Water-Based Products

There are many different types of carpeting, and some are more water-tolerant than others. For example, cotton and synthetic carpeting are water tolerant, and wool can tolerate water in limited amounts, but “natural” (paper) fibers are not water tolerant at all.

Water-intolerant carpets that have been cleaned with water-based products may soften and fluff if raked with a carpet groomer and vacuumed.

Hard Water

If your tap water contains a lot of minerals and this water is used to clean your carpets, it can result in stiff, crunchy carpet. Vacuum often to dislodge the minerals.

How To Ensure Fresh, Clean, Soft Carpeting After Cleaning

Crunchy carpet is a dirt magnet. If your carpet is stiff, it is important to resolve the situation before abrasive substances stick to the residue, and after exposure to foot traffic and regular use cause permanent damage to the carpet fibers. If you are insistent on resolving the situation yourself, we recommend misting the carpet with distilled water and a neutralizing rinse (you can purchase a pH neutral rinse or use 1 cup vinegar per 1 gallon of water), immediately followed by extraction. The cheap route may not produce the desired result, though, and could make matters worse. The only sure way to resolve the situation is to hire a professional.

A reputable carpet cleaning company will have highly trained technicians who know how to select appropriate cleaners to resolve different types of carpet cleaning problems. They use the proper ratio of water to cleaning solution, and thoroughly rinse and extract moisture from deep within the carpet fibers. Although dry time is always necessary with carpet cleaning, it should not take long, and once the carpet is dry, appropriately cleaned carpet will feel soft, fresh, and clean.

This is one of a series of articles written and published on behalf of Surface Care PRO Partners.

Santa Fe Floor Care
5.0
Based on 167 reviews
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Bryant W.
19:58 07 Jan 25
Brian did a fantastic job. Looks new like the day we built our house. He was friendly and professional and I would highly recommend Santa Fe Floor Care to anyone!
Kenny K.
23:09 30 Dec 24
We’ve used these guys twice to seal our tile grout. Professional, reasonable in price, easy to work with.
Rachele B.
18:09 23 Dec 24
We’ve had Santa fe floors come do surface repairs a few times. They are quick, reliable, reasonable and have excellent customer service! I highly recommend them!!
andrew N.
15:21 13 Dec 24
I was absolutely blown away by the exceptional hardwood floor and limestone cleaning service I received from Sante Fe Floor Care for my new construction home. Rodrick, our technician, was not only incredibly knowledgeable but also incredibly professional and courteous. He took the time to explain the entire process, the type of solution they use, and the best practices for future maintenance.The results were nothing short of spectacular. My floors look brand new! The attention to detail and the care he took in cleaning every nook and cranny was truly impressive. I highly recommend Sante Fe Floor Care to anyone seeking top-notch cleaning services, especially for new construction homes. They exceeded my expectations in every way.
Candy C.
16:48 12 Dec 24
We have been using the services of Santa Fe carpet and floors for almost 10 years. We have always been very pleased with the results. The team does excellent work and I'm always very comfortable with them in our home. This visit included tile floor and grout cleaning, and the results were amazing. Thank you, Santa Fe for your excellent work and commitment!
Bo Z.
18:14 11 Dec 24
We recently used Santa Fe Floor Care to clean our tile floor and seal the grout. Both Roderick and Brian were very professional and did a superb job at a reasonable rate. I would highly recommend Santa Fe Floor Care.
Stefania Rigo de R.
20:21 07 Nov 24
Bryan was very professional. He called to inform me he was on his way. Arrived on time and answered all my questions in detail. The carpet had some heavy traffic areas the were quite dirty. They all came out and it looks and smells terrific. I also had grout cleaned and I am very happy with the work. A visible difference in the kitchen and bathroom. I highly recommend Santa Fe. I have used them for over 15 years and they are consistent in their high quality service.
Shannon A.
23:02 27 Sep 24
Very knowledgeable, professional and punctual! We purchased a nine year old home in Sun City, all tile floors with two carpeted bedrooms. The home had been well cared for but the floors needed attention. Mr. Young came out, measured everything and visited with us, made suggestions and then clearly explained the process. We received a very fair quote and all the work was done well within a tight time frame. The floors are stunning! He also did a lovely job on a huge, 40 year old wool oriental carpet. We highly recommend Santa Fe Floor Care!!!Mr. and Mrs. James Armstrong

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