Santa Fe Floor Care

Etched marble countertop refinished to a honed look - Santa Fe Floor Care

Highly etched marble countertop

This Westlake, Texas homeowner called our office wondering what to do with stubborn etch marks that were making her counter top look blotchy and dull. When we came out to look at the counter top she explained that it was only a year old and the problem started to occur almost immediately.  She also explained to me that she has 3 kids and that she loves to cook and entertain. Unfortunately, marble is very sensitive to many cooking products that are acidic in nature. It was clear that the homeowner wanted a long-term solution to her problem, so we suggested that we refinish the counter top from a highly reflective finish to a low honed or matte finish. This way when future etching inevitably occurs, the damage will not be as pronounced and will maintain a fairly even look.

Our process

The first thing we did was to mask off all the surrounding areas with protective plastic so that there would be very little cleanup. Then we performed a dust-free, wet honing process using our industrial diamond resin pads along with our electric planetary grinder (These tools are highly specialized and are designed specifically for stone countertops) This process was performed several times in order to effectively remove the polish from the countertop. After all the polish was removed, we performed a final honing pass with a soft, low grit diamond pad that leaves a smooth, low-reflective finish on the marble surface. As a final step, we saturated the stone with a high quality stone sealer.

Before we leave the clients home we like to take a few minutes to educate them on how to properly care for their countertops as well as what types of cleaners to use.

Santa Fe Floor Care
5.0
Based on 167 reviews
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Bryant W.
19:58 07 Jan 25
Brian did a fantastic job. Looks new like the day we built our house. He was friendly and professional and I would highly recommend Santa Fe Floor Care to anyone!
Kenny K.
23:09 30 Dec 24
We’ve used these guys twice to seal our tile grout. Professional, reasonable in price, easy to work with.
Rachele B.
18:09 23 Dec 24
We’ve had Santa fe floors come do surface repairs a few times. They are quick, reliable, reasonable and have excellent customer service! I highly recommend them!!
andrew N.
15:21 13 Dec 24
I was absolutely blown away by the exceptional hardwood floor and limestone cleaning service I received from Sante Fe Floor Care for my new construction home. Rodrick, our technician, was not only incredibly knowledgeable but also incredibly professional and courteous. He took the time to explain the entire process, the type of solution they use, and the best practices for future maintenance.The results were nothing short of spectacular. My floors look brand new! The attention to detail and the care he took in cleaning every nook and cranny was truly impressive. I highly recommend Sante Fe Floor Care to anyone seeking top-notch cleaning services, especially for new construction homes. They exceeded my expectations in every way.
Candy C.
16:48 12 Dec 24
We have been using the services of Santa Fe carpet and floors for almost 10 years. We have always been very pleased with the results. The team does excellent work and I'm always very comfortable with them in our home. This visit included tile floor and grout cleaning, and the results were amazing. Thank you, Santa Fe for your excellent work and commitment!
Bo Z.
18:14 11 Dec 24
We recently used Santa Fe Floor Care to clean our tile floor and seal the grout. Both Roderick and Brian were very professional and did a superb job at a reasonable rate. I would highly recommend Santa Fe Floor Care.
Stefania Rigo de R.
20:21 07 Nov 24
Bryan was very professional. He called to inform me he was on his way. Arrived on time and answered all my questions in detail. The carpet had some heavy traffic areas the were quite dirty. They all came out and it looks and smells terrific. I also had grout cleaned and I am very happy with the work. A visible difference in the kitchen and bathroom. I highly recommend Santa Fe. I have used them for over 15 years and they are consistent in their high quality service.
Shannon A.
23:02 27 Sep 24
Very knowledgeable, professional and punctual! We purchased a nine year old home in Sun City, all tile floors with two carpeted bedrooms. The home had been well cared for but the floors needed attention. Mr. Young came out, measured everything and visited with us, made suggestions and then clearly explained the process. We received a very fair quote and all the work was done well within a tight time frame. The floors are stunning! He also did a lovely job on a huge, 40 year old wool oriental carpet. We highly recommend Santa Fe Floor Care!!!Mr. and Mrs. James Armstrong
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